Managing Sickness

Keeping employees at work is core to our business.

Absence management

Early intervention is the key to absence management, particularly in the management of musculoskeletal and mental health conditions. It is important that these two conditions are seen early so that treatment can be accessed as soon as possible.

We like to see employees rapidly, providing management within 48 hours, often on the same day as the appointment reports. We can stay in direct contact with managers by telephone and arrange case conferences for complex and sensitive cases.

We continue to provide advice until cases are resolved, giving managers the specific information they need to manage absence and performance.

Our team always includes specialists in mental health and musculoskeletal conditions. As well as providing best care for employees, this ensures we deliver authoritative advice to management.

Where employees are not fit for all of their duties full time, we always advise on workplace adjustments.

It’s a fact that 98% of absentees return to work within 5 days. Our aim is therefore to ensure these 2% of cases do not become long-term health problems.

Mental health assessments

Whether you have a student applying to train as a nurse who has declared a significant mental health condition and you need to be assured they do not pose a risk to the patients, or whether you have an employee struggling with work-related stress, we can help.

Our team includes Specialist Practitioners in Occupational Health with mental health qualifications, as well as Consultant Psychiatrists with a wealth of experience. This ensures that the advice we deliver is authoritative and reliable.

Musculoskeletal conditions

Early, expert intervention often prevents long-term/recurring sickness absence. We ensure rapid access to our return-to-work physiotherapist.

We carry out workplace risk assessments and help managers to implement appropriate adjustments.

We also undertake manual handling training.


When it’s a priority for you to maximise a person’s recovery from injury, you can rely on us to assess, treat and rehabilitate those individuals back to work in the safest and quickest possible time.

We will provide you with access to our team of physiotherapists whose expertise will give you confidence and reassurance that the best possible outcome is being achieved.

Our staff start treatment on the day of diagnosis, accelerating recoveries and providing authoritative advice on fitness and workplace adjustments.

Stress management

Stress is the most significant reason for absence and reduced productivity, and that’s why we have mental health specialists in our occupational health team. Their training and experience gives immediate support and guidance to employees and authoritative advice to managers on employment implications.

We also carry out comprehensive stress audits and advise on organisational solutions. We train managers in how best to meet their responsibilities under the HSE’s Management of Work-Related Stress Standards and how to undertake risk assessments. We can also hold training sessions for employees in the prevention, recognition and self-help management of stress. We can perform individual employee stress assessments – a voluntary internet-based stress check – with automatic follow-up of those most at risk.

We can advise you on your legal requirements and provide advice on the most recent legal rulings that have impacted on how organisations need to approach stress in the workplace.