Confidentiality and Privacy

OHWorks’ Occupational Health & Wellbeing service is medically confidential. Medical records are securely stored in line with the Data Protection Act 1998 requirements and only accessible to occupational health staff. All occupational health staff adhere to a strict code of ethics in relation to the confidentiality of all consultations, telephone contact and the maintenance of medical records.

The only exception to this rule is where an individual has refused consent but the Occupational Health practitioner is ordered to disclose information by a court of law. Without exception the administrative members of Occupational Health will not divulge any information on any matter about any individual seen in Occupational Health to a third party.

Reports to management concerning an individual's fitness for work will always be discussed and agreed with the individual concerned prior to sending the report. This advice should be treated by the recipient as sensitive personal data in respect of the Data Protection Act 1998 and OHWorks’ policy on data protection. This means that the advice can be shared by the recipient only and with the individual's consent with others who have a legitimate need to know, eg because they will be responsible for implementing adjustments in the workplace.

An individual may obtain access to their occupational health record by contacting us via the details given on our Contact Us page.